What does FHBYJ Genealogy do?

We are an Australian genealogy research service helping individuals and families of all backgrounds uncover their family history. Our services include BDM certificate retrieval, DNA analysis, custom family history reports, and digital research tools — with a specialisation in Australian records and a warm welcome for clients researching ancestry from anywhere in the world.

Are you an inclusive and LGBTQ+ friendly service?

Absolutely. FHBYJ Genealogy is proudly LGBTQ+ friendly and inclusive. We welcome and respect clients of all backgrounds, identities, cultures, nationalities, and family structures. Every family history is unique and deserving of care — and we are committed to providing a respectful, affirming experience for everyone we work with.

Where are you based? Do you work with overseas clients?

We are an Australian-owned and operated business based in Victoria, specialising in Australian genealogy research. That said, we warmly welcome clients from all over the world — whether you're in the UK, USA, New Zealand, Canada, or anywhere else. If your family roots span multiple countries, get in touch and we'll let you know how we can help.

I don't know where to start — can you help?

Absolutely. That's exactly what our 15-Minute Genealogy Consultation is designed for. In just 15 minutes, we'll assess what you already know, identify the gaps, and recommend the best next steps for your research. It's the fastest way to get a clear, personalised roadmap — no matter where your family history begins.

Research Services

What is an Archive Visit?

Archive visits involve our researchers physically visiting state and territory archives across Australia to locate records not available online — including historical newspapers, land records, immigration files, court documents, and more.

⚠️ Archive Visit services are currently available in Victoria, with expansion to other states underway. Contact us to register your interest.

How long does research take?

Turnaround times vary depending on the service and complexity of your research. Digital products are delivered instantly. Custom reports are scoped individually, and your researcher will provide a timeline at the start of your project.

What information do I need to provide?

The more you can share, the better — but you don't need much to get started. Names, approximate dates, and locations are helpful. If you're unsure what you have, our 15-Minute Consultation is the perfect starting point.

DNA & Digital Tools

What is the GenieLink DNA Comparison Tool?

GenieLink is our free DNA comparison tool designed to help you analyse shared DNA matches of 20cM and under — the range many people find difficult to interpret. Simply upload your match information and use the tool at your own pace to gain clearer insights into your DNA connections.

Is GenieLink really free?

Yes. GenieLink is completely free to use. Our goal is to make DNA analysis more accessible and help more people understand their DNA matches and family connections.

Do I need to purchase a DNA test separately?

Yes. Our tools and analysis services work with results from major DNA testing companies, including AncestryDNA, 23andMe, MyHeritage, and FamilyTreeDNA. You'll need to have already taken a DNA test and have access to your results.

Privacy & Data

How do you handle my personal information?

We take privacy seriously. Any personal or family information you share with us is used solely for the purpose of your research and is never sold or shared with third parties. Please read our Privacy Policy for full details.

Is my payment information secure?

Yes. All payments are processed securely through Shopify's encrypted checkout. We do not store your payment details.

Orders & Delivery

How are digital products delivered?

Digital products, including ebooks and downloadable resources, are delivered instantly via email after purchase. Check your inbox — and your spam folder if you don't see them within a few minutes.

What is your refund policy?

Please visit our Refund Policy page for full details. As a general guide, digital products are non-refundable once delivered. Service-based products are assessed on a case-by-case basis.

Still Have Questions?

The fastest way to get a personalised answer is to book a 15-Minute Genealogy Consultation. You'll get direct access to one of our researchers who can answer your specific questions and help map out your next steps.

Or send us a message via our Contact page and we'll get back to you as soon as possible.